We have served the New York transportation industry for over 23 years. Come join a team of professionals that help moves New York. It is a fast paced and exciting industry. Are you ready to be part of the movement?
It is a pleasure to welcome you and to thank you for visiting HerefordInsurance.com. We are a great company in an exciting industry with a very bright future. Hereford Insurance Company offers a challenging working environment and excellent pay & benefits in line with the market in which we operate. We want to attract, retain, and motivate people that embrace the following standards:
1. Aim to satisfy customers every time
2. Challenge and improve all we do
3. Be passionate about the job
4. Act as a team
Submit Your Resume. Note: Unsolicited resumes will not be accepted from recruiters or search firms. Thank you.
If you are interested in working at Hereford Insurance Company, please feel free to apply for the open positions posted below.
Kindly e-mail qualifying resume with salary requirements to: humanresources@herefordinsurance.com. Attention: HR Generalist.
Hereford Insurance Company
36-01 43rd Avenue 2nd Floor
Long Island City, NY 11101
We are an equal opportunity employer and, as such consider all individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, or any other classification protected by law.
Our comprehensive benefits program includes Medical, Dental, 401K Plan, TransitChek, and more.
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Date 01/2025
Job Title: Bodily Injury Adjuster
Description: Responsible for the investigation, evaluation and negotiation of bodily injury claims. Must be able to manage multiple disciplines and have good analytical, documentation and negotiation skills. Must handle non-litigated bodily injury claims.
Essential Duties & Responsibilities
Initiate the relevant investigation required upon receipt of new losses. Obtain statements from all parties involved, either written or verbal. Document all activities on the claims notepad. Index all injured claimants. Maintain a diary on all files. Make liability determinations based on appropriate investigation. Obtain and review medical records to determine injury value. Maintain appropriate claim reserves. Adhere to HIC policy relating to reserve and settlement authority. Complete large loss reports in compliance with HIC policy. Negotiate settlements with claimants and/or attorneys. Contact other carriers to obtain injury information.
Qualifications
Understand liability, comparative negligence and how to apply it. Strong negotiation skills. Computer literacy.
Salary Range: $60k-$68k
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Date 01/2025
Job Title: Bodily Injury Adjuster, Litigation
Description: Responsible for the investigation, evaluation, and negotiation of bodily injury claims. Must be able to manage multiple disciplines and have good analytical, documentation and negotiation skills. Must handle litigated and non-litigated bodily injury claims.
Essential Duties & Responsibilities
Initiate the relevant investigation required upon receipt of new losses. Obtain statements from all parties involved, either written or verbal. Document all activities on the claims notepad. Index all injured claimants. Maintain a diary on all files. Make liability determinations based on appropriate investigation. Obtain and review medical records to determine injury value. Maintain appropriate claim reserves. Adhere to HIC policy relating to reserve and settlement authority. Complete large loss reports in compliance with HIC policy. Negotiate settlements with claimants and/or attorneys. Contact other carriers to obtain injury information. Manage litigation by directing defense counsel and monitoring costs.
Qualifications
Understand liability, comparative negligence and how to apply it. Strong negotiation skills. Proficient in handling litigated bodily injury claims. Computer literacy.
Salary Range: $60k-$73k
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Date 01/2025
Job Title: Subrogation Applicant Adjuster
Description
Analyze and evaluate liability, policy reports, insured’s statements and claim files to determine potential Loss Transfer cases for Workers’ Compensation No-Fault lines. Handle APIP matters, if assigned.
Essential Duties & Responsibilities
Review and determine which claim files are eligible for Loss Transfer submission. Maintain a diary system for tracking pending files for recovery. Negotiate and settle files with adverse carriers, third party administrators and attorneys. Represent cases for HIC at arbitration forums. Become certified as an arbitrator at arbitration forums. Submit 10-15 files monthly to arbitration. Settle files on a monthly basis averaging $100,000-$120,000. Monitor pending case files for additional payments to be recovered. Conduct an inventory for closures at the end of each quarter. Review monthly payment to ensure no referrals are missed. Send demand letters to appropriate adverse carriers. Send insured contact letters pursuant to guidelines. Refer to counsel pursuant to guidelines.
Qualifications
Experience handling relevant subrogation claims preferred. Prior experience or education showing an interest in the field and the ability to learn through on the job training
Salary Range: $40k-$55k
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Date 01/2025
Job Title: Attorney 1st Party
Description: Inhouse defense counsel is seeking a No-Fault Attorney responsible for case assignments from inception to resolution, to appear in courts in all venues in the Metropolitan area, conduct EUOs and arbitration. The position also includes motion work, preparing master arbitration documents with the AAA.
Experience/Other Details: New York Admission is a MUST Juris Doctor Degree. The candidate will also have prior experience in the no fault field including trials, motions, depositions, conferences, arbitrations, all legal documents.
Salary Range: $80K-$105K
Date 01/2025
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Job Title: Senior Trial Attorney
Description: Responsible for their case assignment from inception to resolution, i.e. service of answer, discovery demands, motions, orders, court appearances, depositions, trial, etc. Maintains diary so as to meet all deadlines on motions, orders, court appearances, appeals, etc. Meets all deadlines with respect to initiating or responding to legal documents, i.e. motions, opposition papers, orders (serving same with notice of settlement or entry), etc. At all times conducts him or herself in a professional and courteous manner. Adheres to the NYS Code of Ethics in the conducting of his or her duties as attorney for their clients.
Essential Duties and Responsibilities: Provides legal advice to HIC with respect to liability, current law, etc. to encourage the speedy resolution of lawsuits. Appear in the courts in all venues in the metropolitan area or at a deposition on cases that are assigned to other attorneys in the office who may not be available to appear on their own case. Provide timely reports to the managing attorney with respect to court and deposition appearances.
Provide timely reports to the claims supervisor or examiner assigned to the case. Alerts the managing attorney of any problems arising in connection with his or her file, i.e. defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc. Research the law to remain current on issues of liability and regulatory issues, insurance coverage, etc. Respond to emails and telephone messages in a timely manner. Provide all court appearance dates to the legal staff member assigned to such task. Timely documents all activity on the file in the activity log of the file.
Juris Doctor degree, experience in trials, motions, conferences, depositions, arbitrations, all legal documents and settlement negotiations.
Salary Range: $100K-$130K
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Date 01/2025
Job Title: Paralegal
Description: Paralegal with experience in personal injury litigation needed to prepare discovery demands and responses, motions, orders, e filing and other litigation tasks in auto liability lawsuits for the staff defense counsel office.
Essential Duties & Responsibilities: Create legal files after referral of litigation from the HIC claims departments. Enters the data into the legal computer systems. Dairy the date legal document is due and assign the staff attorney according to prearranged assignment directives. Follows up to make sure the attorney timely responds ie prepares the answer, motion, opposition papers etc. Prepares and serves legal documents in accordance with the assigned attorney's instructions. Obtain extensions of time to answer the summons and complaints. Types and serves letters, orders, subpoenas, discovery responses, etc. Assist in prepping a case for trial, arbitration, hearing. Prepare exhibits. Make copies of legal documents and mails for claims departments. Edit legal forms and documents.
Salary Range: $50k-$65k
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Date 01/2025
Job Title: No-Fault Paralegal
Description: Investigate and research complex legal matters to prepare and serve legal documents in accordance with the assigned attorney’s instructions.
Essential Duties & Responsibilities: Enter data into the legal computer system. Type and serve letters, motions, orders, subpoenas, discovery responses, etc. Prepare exhibits, make copies of legal documents and mail for claims department. Assist in prepping a case for trial, arbitration, hearings. Analyze work papers, reports and special projects. Edit legal forms and documents. Prepare and serve legal documents. Prepare and respond to discovery demands. Coordinate and communicate with various court clerks and personnel. Review the file to make sure discovery is complete after the Note of Issue is served. Draft and prepare motions, cross-motions and responses.
Salary Range: $50k-$55k
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Date 01/2025
Job Title: EUO Arbitration Clerk
Description: Perform all clerical tasks that surround the scheduling of Examinations Under Oath (EUO’s) including and not limited to the scheduling, mailing of the scheduling letters, Coordinating with outside counsel re: the appearance and coordination with the Vendors where the EUOs are scheduled. Scheduling interpreters when needed.
ARBITRATION- Responsible for setting up No Fault American Arbitration Association files in Time Matters, including but not limited to transmitting awards via email, transmitting messages from AAA via email. Responsible for receiving emails from the American Arbitration Association re: arbitration statuses, arbitration dates, settlements, adjournments etc. Transmitting messages from AAA to attorneys and the claims dept. Accepting settlements in AAA; filing technical corrections to arbitration awards, filing Expert Witness Disclosures related to arbitration matters. Responsible for transmitting arbitration awards and master arbitration awards to the claims and legal department. Responsible for emailing attorneys Staff Counsel Review requests.
Essential Duties & Responsibilities: Responsible for Opening EUO files in Time Matters. Responsible for the Scheduling of Examinations Under Oath in legal and following referrals from the Claims Department. Responsible for Coordinating with outside counsel re: the appearance at the EUO and Coordination with the Vendors where the EUOs are scheduled. When needed, responsible for scheduling Interpreters at the Examination Under Oath. Responsible to confirm and/or reschedule EUOS with the attorneys for the appearing party and with outside counsel. Mails the transcript for signature. Review the Time Matters file to review and copy documents to provide to retained counsel appearing at the EUO for our office. Telephone calls re: EUO scheduling and appearances. Entering the information regarding the EUOs in the event window. Sending letters of rescheduled EUO’s. Responsible for scheduling and rescheduling examinations under oath (EUO). Responsible for setting up no fault American Arbitration Association matters in Time Matters. Responsible for transmitting arbitration awards/master arbitration awards via email in house. Responsible for communications via email/phone with the American Arbitration Association re: no fault arbitration hearings. Responsible for receiving emails from the American Arbitration Association re: arbitration statuses, arbitration dates, settlements, adjournments, continuances etc. Transmitting messages from AAA to attorneys and the claims dept. Accepting/rejecting settlements in the AAA Modria System. Filing technical corrections to arbitration awards. Filing Expert Witness Disclosures related to arbitration matters. Responsible for emailing attorneys Staff Counsel Review requests.
Salary Range: $37k-$45k
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Date 01/2025
Job Title: Liability Underwriter
Description: Experienced public auto Underwriter to join our team. You will be responsible for evaluation and underwriting insurance policies specifically tailored for public vehicles such as buses, taxis, limousines, and other commercial vehicles used for passenger transportation. Your primary focus will be assessing risk, determining appropriate coverage, and ensuring compliance with regulatory standards while maintaining profitability for the company. Strong knowledge of Automobile lines of business required. Superior skills in customer service, relationship building, and multitasker. Excellent oral and written communication skills. Strong knowledge of underwriting philosophy, techniques, and guidelines. Computer literacy, including functional knowledge of Microsoft Office, specifically Microsoft Excel. We are willing to train.
Essential Duties & Responsibilities: Ensuring approvals and declinations are in line with the most recent underwriting standards. Assess risk, rating, pricing, coverage analysis, policy review, driver reviews, account evaluation, and recommendations. Correspond with brokers, provide general support to team, maintain profit, growth, and retention of books. Maintain and develop relationships with brokers. Gaining and maintaining current underwriting standards knowledge.
Experience: 3+ years of underwriting or market facing experience OR 6+ years of claims or underwriting support experience. * IIES- DMV reporting a plus.
Salary Range: $45k-$60k
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Date 01/2025
Job Title: Workers Compensation Underwriting Supervisor
Description: Review of new business, renewals, and endorsements for Workers Compensation policies. Rate and quote policies. Assists Underwriting Assistant Manager as needed to manage the book of business, special projects, and/or reporting. Quality control of all new and renewal policies as well as endorsements. Audit policies for accuracy and completeness of information or the application. Maintain underwriting files. Facilitate department manager and assistant manager in completing various projects as needed.
Qualifications: Insurance carrier experience is a plus, but not a must. Must be a critical thinker and have the ability to organize. Pays attention to detail and has good time management.
Salary: $70k-$77k
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Date 01/2025
Job Title: NF Litigation Processor
Description: Responsible for the assignment/proper tasking of arbitration awards, and litigation invoices from vendors and business partners for payments. Documentation of files and review and processing of emails from AAA and examiners.
Essential Duties & Responsibilities
Set timely tasks, obtain and organize defense documents, document the file, complete fee schedule reviews and referrals, follow up and obtain documents from internal and external partners uploading documents for submission to AAA process and request addendums where needed. This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor. Follow up and diary to obtain documents associated with the defense including fee schedule reviews, proofs of mailing and medicals as well as citations to medical literature... complete certain fee schedule reviews, upload documents to the AAA.
Qualifications
Proficient in windows-based applications, proficient in medata repricing reviews,
Evolving knowledge in No Fault Regulation 68 and imaged file organization
Salary Range: $30k-$40k
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Date 01/2025
Job Title: No Fault Litigation Adjuster
Description: Core Duties
On an assigned high exposure inventory of incoming suits and/or arbitration cases timely review and evaluate assigned cases within the regulatory, and or statutory timeframes review for defensibility, and or settlement. Assist in defense strategies and settlement negotiations
Salary Range: $50k-$69k
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Date 01/2025
Job Title: NF Medical Management Specialist
Description: A vital and highly analytical position responsible for the adjustment of complex No-Fault claims. Must be conversant in NYS Insurance Department, Regulations 68; familiar with the process of identifying potential fraud claims for referral to HIC’s Special Investigation Unit (SIU); familiar with the use of all No-Fault forms; familiar with HIC’s No-Fault process to monitor peer reviews, independent medical examinations (IME), and the denial of No-Fault claims; familiar with the process of arbitration, subrogation, and legal suits resulting from No-Fault Claims adjusting.
Essential Duties & Responsibilities
Initiate the relevant investigative techniques (EUO, SIU) as part of the claims process. make coverage determinations and request appropriate investigation to facilitate proper handling of files. Forward NF1, NF2 Forms upon receiving a new No-Fault claim. Make immediate contact with the applicant, or his representative to gather information necessary to the adjustment of the claim. Index all No-Fault applicants (ISO), record and monitor responses. Maintain a diary of all files assigned to the adjuster. Review all No-Fault communications received on assigned files. Review and monitor files for closing. Review all medical and expense bills submitted for duplication, and issue payment as appropriate. Follow HIC’s No-Fault Vendor procedures for the initiation of independent medical examinations. Medically manage through the proper use of ime and peer reviews as well as proper requests for verification. Request six month eobs and review and document files with action plans and injury and medical status.
Salary Range: $50k-$60k
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Date 01/2025
Job Title: No Fault Claims Paralegal
Description: The position requires the employee to understand and apply knowledge of regulation 68 as it relates to the scheduling and conduct of examinations under oath of NF providers and claimants. Applicant will provide guidance to clerks and assist in the proper and timely scheduling of EUO's including the rescheduling and evaluation of failures to appear as violations of policy conditions warranting denial of claims. The applicant will be accountable to review and understand the nature and purpose of the examinations and will assist in the referral to counsel of proper supporting documents to conduct effective EUO's. Applicant will competently communicate with siu and claims management and adjusters regarding the status of EUO's up through and including final disposition.
Essential Duties & Responsibilities
Applicant will attend fraud roundtables and be exposed to claims decisions/ discussions concerning the purpose EUO's to the investigation and claims determinatins of coverage. Applicant will assist in the generation of global No-fault denials and NF-10 denials of specific No Fault billing for the SIU focus claims team. The applicant will be responsible to conduct Bust Statements on the record for EUO's that have been scheduled but for which the deponent has failed to confirm appearances and or advise of the need for an attorney to conduct the EUO and document files appropriately. The applicant will be proficient in word processing, outlook calendar management and working with imaged documents in a Microsoft windows environment. Applicant will have demonstrated knowledge of zoom or other virtual platforms in use for business meetings and conduct of EUO's. One year of No-Fault related para experience or two years of general Paralegal experience required and or paralegal certificate required. Prior legal secretary experience is helpful but not required. Knowledge of No-Fault regulations and terminology is helpful but not required. A demonstrated ability to understand legal concepts, practice and process is necessary. Demonstrated ability to identify and prioritize legal and or claims documents. Training will be provided. The applicant should have demonstrated organizational written and communication skills, be a team player and work well with others. Further the applicant will be able to prioritize work and show and discuss demonstrable methods of maintaining active and proactive diaries. The position requires employee to be on site during working hours and will involve learning to back up other clerical duties necessary to the No Fault Department as needed.
Salary Range: $55k-$58k
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Date 01/2025
Job Title: No Fault Claims Clerk
Description: Seeking No Fault Clerk to schedule Examinations under Oath of No-Fault claimants/ Providers. The position requires the employee to review transmittal documents and to open a "new file" for referrals, review file materials in imaged files, transmit documents to assigned counsel , coordinate with SIU in the scheduling of the Examinations as well as assigned counsel, understand regulatory parameters in the proper selection of scheduling dates, communicate with counsel via phone and email, enter scheduling data into the system with high levels of data integrity, coordinate the use of and need for court reporters, EUO locations, and translators, documentation of files and communication with assigned adjustors and follow up for the return of signed transcripts. Applicant will keep proactive diaries and follow up as needed and required with stakeholders in the EUO process
Essential Duties & Responsibilities
Prior legal secretary experience is helpful but not required, Knowledge of No-Fault regulations and terminology is helpful but not required. 2-3 years minimum secretarial office experience required. Training will be provided. The applicant should have demonstrated organizational written and communication skills, be a team player and work well with others. Further the applicant will be able to prioritize work and show and discuss demonstrable methods of maintaining active and proactive diaries. The position requires employee to be on site during working hours and will involve learning to back up other clerical duties necessary to the No Fault Department as needed. The applicant will be proficient in word processing, outlook calendar management and working with imaged documents in a Microsoft windows environment.
Salary Range: $38k-$40k
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Date 01/2025
Job Title: Office Services Representative
Perform a wide variety of clerical and administrative duties for multiple departments while providing a high level of customer service and support.
Essential Duties & Responsibilities
Maintain accurate account of all open, closed and canceled files in the file room, basement and offsite. Prepare incoming mail for scanning and prepare outgoing mail for shipping using postage meter.
Process file copy request ensuring documents are accurately copied and files returned to original state. Process requests made at the file center for files in a timely and professional manner; ensure all files are logged in and out of the file center in a timely manner. Distribute incoming mails and prepare outgoing mail for shipping using postage meter. Provide administrative services to fellow employees by prepping checks and denials for mailing, copying documents, getting office supplies and kitchen supplies. Perform general maintenance of office equipment.
Salary Range: $16.50-$17.60