We have served the New York transportation industry for over 30 years. Come join a team of professionals that help moves New York. It is a fast paced and exciting industry. Are you ready to be part of the movement?
It is a pleasure to welcome you and to thank you for visiting HerefordInsurance.com. We are a great company in an exciting industry with a very bright future. Hereford Insurance Company offers a challenging working environment and excellent pay & benefits in line with the market in which we operate. We want to attract, retain, and motivate people that embrace the following standards:
1. Aim to satisfy customers every time
2. Challenge and improve all we do
3. Be passionate about the job
4. Act as a team
Submit Your Resume. Note: Unsolicited resumes will not be accepted from recruiters or search firms, and for entry level positions, submissions from recruiters will also not be accepted. Thank you.
If you are interested in working at Hereford Insurance Company, please feel free to apply for the open positions posted below.
Kindly e-mail qualifying resume with salary requirements to: humanresources@herefordinsurance.com. Attention: HR Generalist.
Hereford Insurance Company
36-01 43rd Avenue 2nd Floor
Long Island City, NY 11101
We are an equal opportunity employer and, as such consider all individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, or any other classification protected by law.
Our comprehensive benefits program includes Medical, Dental, 401K Plan, TransitChek, and more.
Date 06/2026
Job Title: Attorney 1st Party
Description: In-house defense counsel is seeking a No-Fault Attorney responsible for case assignments from inception to resolution, to appear in courts in all venues in the Metropolitan area, conduct EUOs and arbitration. The position also includes motion work, preparing master arbitration documents with the AAA.
Experience/Other Details: New York Admission is a MUST Juris Doctor Degree. The candidate will also have prior experience in the no-fault field, including trials, motions, depositions, conferences, arbitrations, all legal documents.
Salary Range: $90K-$130K
Date 06/2026
Job Title: No-Fault Paralegal Motions (Onsite)
Description: Investigate and research complex legal matters to prepare and serve legal documents in accordance with the assigned attorney’s instructions.
Essential Duties & Responsibilities: Primary responsibility is the drafting and preparation of motions, cross-motions and responses. Enter data into the legal computer system. Type and serve letters, motions, orders, subpoenas, discovery responses, etc. Prepare exhibits. Make copies of legal documents and mail for claims department. Assist in prepping a case for trial, arbitration, hearings. Analyze work papers, reports and special projects. Edit legal forms and documents. Prepare and serve legal documents. Prepare and respond to discovery demands. Coordinate and communicate with various court clerks and personnel. Review the file to make sure discovery is complete after the Note of Issue is served.
Qualifications: An associate's degree, certification in paralegal studies and a minimum of six years of legal assistant work experience.
Salary Range: $50k-$60k
Date 06/2026
Job Title: No-Fault Trial Prep Paralegal (Onsite)
Description: Experienced no fault paralegal to handle, communicate and create plans with claims on trials, negotiate and settle trials, prepare trial packets for trials going forward, determine compliance for cases on the trial calendar. Preparation of mandatory arbitration packets. A knowledge of no fault defense law is a must. A background in no fault on the claims side in addition to a paralegal background is also a plus.
Essential Duties & Responsibilities: Communicate with Claims regarding final trial plans. Coordinate scheduling of all witnesses for trial (Peer Doctors/Coders/In House witnesses) by communicating with vendors/In House Witnesses. Assure Expert Witness prepared in a timely manner. Enter witness names on shared outlook calendar. Reminder to witnesses two days before trial. Prepare the physical files for trial. Assure all final trials have a plan in place. Follow same procedures with Trial De Novos as with Trials. Have arbitration packets for attorneys appearances ready at least one to two days prior to appearance. Prepare Mandatory Arbitration Submissions for submission to court in a timely fashion. Track upcoming final motion dates in Kings and assure attorney has prepared xmsj or opp if its P’s MSJ to avoid defaults as the volume is high.
Qualifications: Paralegal Certificate or equivalent experience as No-Fault Paralegal.
Salary Range: $50k-$60k
APPLY
Date 06/2026
Job Title: Senior Trial Attorney
Description: Responsible for their case assignment from inception to resolution, i.e. service of answer, discovery demands, motions, orders, court appearances, depositions, trial, etc. Maintains diary so as to meet all deadlines on motions, orders, court appearances, appeals, etc. Meets all deadlines with respect to initiating or responding to legal documents, i.e. motions, opposition papers, orders (serving same with notice of settlement or entry), etc. At all times conducts him or herself in a professional and courteous manner. Adheres to the NYS Code of Ethics in the conducting of his or her duties as attorney for their clients.
Essential Duties and Responsibilities: Provides legal advice to HIC with respect to liability, current law, etc. to encourage the speedy resolution of lawsuits. Appear in the courts in all venues in the metropolitan area or at a deposition on cases that are assigned to other attorneys in the office who may not be available to appear on their own case. Provide timely reports to the managing attorney with respect to court and deposition appearances. Provide timely reports to the claims supervisor or examiner assigned to the case. Alerts the managing attorney of any problems arising in connection with his or her file, i.e. defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc. Research the law to remain current on issues of liability and regulatory issues, insurance coverage, etc. Respond to emails and telephone messages in a timely manner. Provide all court appearance dates to the legal staff member assigned to such task. Timely documents all activity on the file in the activity log of the file.
Qualifications: Juris Doctor degree, experience in trials, motions, conferences, depositions, arbitrations, all legal documents and settlement negotiations.
Salary Range: $100K-$155K
Date 06/2026
Job Title: Trial Attorney
Description: This Trial Attorney will be responsible for the defense of personal injury lawsuits arising from motor vehicle losses. This includes but is not limited to motions, depositions, court appearances, trials, arbitrations, etc. The Trial Attorney is required to maintain a diary to ensure all deadlines are met, both internal and those fixed by a Court. The Trial Attorney is expected to provide timely reports to the Managing Attorney and the assigned claims staff. The Trial Attorney will be expected to make appearances in all venues in the New York City Metropolitan area. The Trial Attorney is expected to conduct themselves in a professional and courteous manner befitting an attorney licensed to practice law. The Trial Attorney is expected to adhere to the New York State Rules of Professional Conduct and meet their eligibility requirements for biennial registration. The Trial Attorney will be expected to maintain direct contact with their client(s) on any assigned cases and to foster continued communication with their client(s) throughout the entirety of litigation.
Essential Duties and Responsibilities: Provide legal advice to Hereford Insurance Company with respect to liability, current law, etc. to encourage the fair and speedy resolution of lawsuits in the best interests of their client(s), Attend court events, conferences, motion appearances, depositions, trials, etc.…independently throughout the New York City Metropolitan region, Provide timely reports to the Managing Attorney with respect to court and deposition appearances, Provide timely reports to the assigned claim staff for the respective claim assignment, Provide timely notices and updates to the Managing Attorney of any developments in a case i.e. wins, defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc., Stay abreast of the developments in case law, statutes, regulations or industry opinions to remain current on issues of liability, regulatory issues, insurance coverage, etc., Respond to emails and telephone messages in a timely manner, Timely and accurately document all activity in the file, Perform other duties as assigned.
Qualifications: Juris Doctor Degree is REQUIRED, Admission to the New York Bar is REQUIRED, must be licensed in good standing to practice law in New York and maintain licensing requirements, including mandatory Continuing Legal Education (CLE) requirements, Prior Litigation Experience Preferred, Strong Communication Skills, Strong legal writing and oral advocacy skills, Strong legal research skills, Strong organizational skills.
Salary Range: $100K-$153K
Date 06/2026
Title: Paralegal
Description: Investigate and research complex legal matters to prepare and serve legal documents in accordance with the assigned attorney’s instructions.
Essential Duties & Responsibilities: Creates the legal file after referral of litigation from the HIC Claims Departments Enters the data into the legal computer system, Diaries the date the legal document is due and assigns the staff attorney according to prearranged assignment directives, follows up to make sure the attorney timely responds, i.e. prepares the answer, motion, opposition papers, etc., Prepares and serves legal documents in accordance with the assigned attorney’s instructions, Obtain extensions of time to answer the summonses and complaints, prepares the cover letter and stipulations to extend the time to answer, types and serves the answers to the summonses and complaints, Types and serves letters, motions, orders, subpoenas, discovery responses, etc., prepares exhibits, makes copies of legal documents and mail for claims department, closes legal files and enters data into legal computer system, assist in prepping a case for trial, arbitration, hearing, Editing legal forms and documents and prepare and serve legal documents, responds to inquiries and provides information as appropriate to outside counsel, clients and claims department regarding legal matters/cases, prepares and serves discovery demands, responds to discovery demands, In general, performs various legal tasks to assist the attorneys in defending the lawsuits
Qualifications: 5 Plus years of experience in the related fields preferred, Paralegal certificate preferred
Salary Range: $60k-$65k
Date 06/2026
Job Title: Senior Underwriter (Hybrid)
Description: Provide support to both the Liability and Workers' Compensation departments, Analyze drivers’ history and accidents to determine coverage eligibility and premiums, Quality control of all new and renewal policies, as well as endorsements, Audit policies for accuracy and completeness of information or the application, Maintain underwriting files, Assist the department manager and assistant manager in completing various projects as needed, Analyze new business applications and endorsements and make decisions on all of them.
Essential Duties & Responsibilities: Accurately and effectively complete your daily duties. Evaluate, analyze, and assess the risk to determine coverage eligibility and premiums. Using data to make informed decisions regarding risk. Managing renewals and reviewing new business submissions. Interacting with agents to gather information on the applicant.
Qualifications: Career experience is a must, and for-hire industry exposure is a plus. Workers' compensation underwriting experience; strong underwriting and customer service skills. Computer literacy.
Salary: $65k-$77k
Date: 06/2026
Title: WC Med Bill Review Specialist
Description: Performs advanced technical review of Workers’ Compensation medical bills to ensure regulatory and coding compliance under NYS WCB mandates. This role applies advanced coding knowledge (CPC-level) to ensure the appropriateness of billed services, validating CARC and RARC denial code assignments, and ensuring all determinations align with statutory fee schedules and WCB electronic billing requirements. The role requires proficiency in EAPG and DRG methodologies, knowledge of multi-state compliance billing rules, and the ability to prepare detailed objections for disputed or high-exposure bills.
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
Essential Duties & Responsibilities: Ensures provider compliance with the NYS Workers’ Compensation Health Care Services Rules, Fee Schedule and e-billing processes in accordance with WCB mandates, demonstrates strong working knowledge of the NYS Workers’ Compensation Fee Schedule, AMA/CPT coding rules, modifiers, and NCCI policy guidelines as they apply to EAPG and DRG calculations, evaluates medical bills and corresponding EOBs for accuracy and compliance with applicable fee schedules, business rules, and state regulations; performs review of inpatient and outpatient hospital and surgical claims using EAPG and DRG methodologies, applies expertise understanding of CPT and HCPCS coding principles to verify appropriate modifier use, “BY Report” case documentation, and adherence to ground rules for provider surgery bill submissions, Serve as liaison for all claims referred for outside medical review and petitions requiring referral to outside counsel for defense; maintain and track an organized log of cases, identifies and reports bill review issues or discrepancies to Bill Unit Manager or Nurse Case Manager, works closely with the Nurse Case Manager to review NY and out-of-state surgical claims; learns review protocols and provides ongoing support to ensure timely and accurate processing of all surgery-related cases, issues compliant denial determinations for full or partial payment of bills within the required timelines, ensuring all CARC and RARC codes align with the NYS WCB e-billing mandate and associated crosswalk guidance, responsible for the technical handling and review of disputed medical bills (HPs), including administrative and arbitration disputes; prepares detailed objections and ensures proper application of CARC/RARC codes in accordance with WCB and fee schedule rules, provides a high level of customer service and professionalism, demonstrates a dependable work ethic and collaborates with Bill Unit Manager and Nurse Case Manager to ensure compliance with the NYS Workers’ Comp Board regulations and timely resolution of billing disputes and appeals, reviews monthly Procedural Penalty Statement associated with the HP awards; issues timely objections or payments and maintains a detailed, audit ready log of penalty activity, responds to written or verbal inquiries from providers or internal teams regarding bill review determinations; ensures responses are technical and accurate and in accordance with the appropriate Fee Schedule, updates Medata Provider/Payee information (including TIN locks and notes) and assists with maintaining provider and claim records, identifying duplicates, and running reports as needed, reviews, analyzes, adjusts and releases queued bills to ensure timely payments in Medata/Toolbox/Image Right, assist the bill review team by reviewing and processing lower-complexity bills to support departmental turnaround times and maintain workflow continuity, Issue payment of bills within 30 days of receipt as needed, Provide back-up support for Bill Unit Manager with the monthly Hospital Surcharge Report,
performs additional special projects or related assignments as directed by the Bill Unit Manager or departmental leadership.
Qualifications: Working knowledge of the NYS Workers' Compensation Fee Schedule, Medical Treatment Guidelines, Department of Health APR-DRG and APGs Rules, Regulations and Reimbursement Components, Knowledge of medical terminology, ICD9/10 and CPT coding and billing for Inpatient and Outpatient surgeries, Coding and billing certification (CPC level.), Ability to process bills according to quota with maximum accuracy. Ability to reference manual and apply information to medical claim, Basic knowledge of computers and ability to enter alpha/numeric data accurately. Effective compensation skills and basic math skills, Excellent organizational skills and ability multitask and prioritize work, Ability to work with minimal direction and demonstrate attention to detail.
Salary Range: $55k-$60k
APPLY
Date 06/2026
Job Title: WC Claims Adjuster
Description: Review and process mail (Board decisions, attorney correspondence, and authorization requests). Review and issue timely payments of awards from the Workers' Compensation Board.
Essential Duties and Responsibilities: Maintain an open file case load (approximately 150); and a 1:1 closing ratio, handle a case load of catastrophic aims, PPD and high cost claims, provide reserve and settlement authority ($30,000), Refer higher limit Files to the manager for authority, resolve and settle cases with Workers' Compensation attorneys and HIC hearing reps; request appeals where applicable, assign cases for ME, Investigations and Case Management, negotiate and settle outstanding medical bills, settle cases through Section 32 and SLU process, complete 3 point contact (claimant, insured and provider) within 48 hours, timely filing of WCB forms to avoid penalties, Timely processing of Workers' Compensation Board awards, review medical bills for payment and causal relationship, Issue timely payments (bi-weekly) including CCP Indemnity and awards, Maintain a daily diary of pending, follow-up with subrogation (loss transfer and 3rd party claims).
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
Qualifications: At least 5 years of proven experience, current experience as a NY workers' compensation claims examiner/adjuster: detailed working knowledge of the additions to the medical treatment guidelines effective 2014, effective verbal, written, and interpersonal communication skills.
Salary Range: $70K-$78K
Date 06/2026
Title: No-Fault (PIP) Senior Adjuster (Hybrid)
Position Summary: We are seeking an experienced Senior No-Fault Adjuster with extensive knowledge of New York No-Fault/PIP claims handling. The ideal candidate will possess a minimum of 5 years of New York No-Fault claims experience and demonstrate strong investigative, analytical, and organizational skills. This position requires the ability to independently manage complex claims, interpret New York No-Fault regulations, evaluate medical documentation, address coverage issues, and effectively communicate with providers, attorneys, insureds, and internal departments. Experience handling claims involving transportation network, livery, black car, taxi, or for-hire vehicle exposures is strongly preferred. Familiarity with Workers’ Compensation and Black Car Fund-related coverage issues is also highly desirable, particularly where questions arise regarding primary coverage determinations between Workers’ Compensation and No-Fault benefits.
Essential Duties and Responsibilities: Independently manage a pending inventory of New York No-Fault/PIP claims from inception through resolution. Review and evaluate medical bills, lost wage claims, and supporting documentation for compensability and compliance with New York No-Fault regulations. Issue timely claim determinations, denials, verification requests, and payment authorizations in accordance with statutory timeframes. Investigate and evaluate coverage issues, including priority of coverage and policy applicability. Review police reports, EUO transcripts, IME reports, medical records, wage documentation, and provider submissions. Coordinate and monitor Examinations Under Oath (EUOs), Independent Medical Examinations (IMEs), and peer reviews. Identify potential fraud indicators and refer suspicious claims for SIU investigation when appropriate. Maintain accurate claim documentation and detailed file notes.
Handle claims involving overlapping No-Fault and Workers’ Compensation exposure. Review and assess claims where Workers’ Compensation or the Black Car Fund may be primary for medical and wage benefits. Coordinate with Workers’ Compensation carriers, attorneys, employers, and the New York State Workers’ Compensation Board regarding compensability and coverage determinations. Evaluate the impact of Workers’ Compensation Board decisions on No-Fault exposure and reimbursement rights. Identify and pursue transfer of responsibility when Workers’ Compensation is deemed primary. Communicate professionally and effectively with insureds, claimants, attorneys, medical providers, brokers, and internal departments. Respond timely to inquiries and maintain strong customer service standards. Provide guidance and mentorship to junior adjusters and support staff as needed.
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
Qualifications: Minimum of 5 years of New York No-Fault/PIP claims handling experience. Strong working knowledge of New York No-Fault regulations and claim handling requirements. Experience managing complex No-Fault claims independently. Knowledge of arbitration and litigation processes related to No-Fault claims. Excellent written and verbal communication skills. Strong organizational skills and ability to manage deadlines in a fast-paced environment. Proficiency with claim management systems and Microsoft Office applications.
Preferred: Experience handling for-hire vehicles, livery, taxi, rideshare, or transportation-related claims. Familiarity with Workers’ Compensation claims handling and Workers’ Compensation Board procedures. Experience addressing Black Car Fund coverage and priority disputes. Knowledge of transfer of coverage and reimbursement recovery processes between No-Fault and Workers’ Compensation carriers. SIU/fraud investigation exposure.
Education: High school diploma or equivalent required. Bachelor’s degree preferred but not required based on experience.
Salary Range: $70K-$80K
Date 06/2026
Job Title: No-Fault Supervisor (Hybrid)
Job Description: No Fault Supervisor will be responsible for, the effective and efficient use of departmental resources and available tools in protecting the exposures, handling the incoming claims in accordance with company protocols and within compliance to regulatory/statutory requirements as well as within established quality guidelines. Establishing processes, procedures and departmental structure to consistently support objectives and goals established and will employ and execute on appropriate means to verify compliance and consistent and compliant execution by the direct reports. Appropriately delegating responsibilities and will hold direct reports accountable for their responsibilities, providing proper feedback and when necessary, employing a fair and consistent performance improvement process. Reviewing and evaluating performance as well as participating in the midyear and year end employee merit and performance evaluations. Responsibilities include effective, efficient, consistent, strategic and clear communication of vision, objectives, goals, action and project plans, responsibilities of direct reports and results as well as providing performance feedback. Responsibilities also include the effective and efficient dissemination of information to direct reports and senior management as is necessary to support business operations. Obtaining, running, developing and maintaining appropriate reports and metrics in support of stated objectives and goals. Appropriately rewarding and recognizing desired behaviors. Executing on the development of the claims department as a team and developing individuals pursuant to a structured plan.
Responsibilities include but are not limited to: Successful on boarding of new hires. Providing appropriate reward and recognition of desired behaviors and using reward and recognition to assist and support achieving desired goals. Identification of training needs and execution on training initiatives. Accurate assessment of performance of direct reports. Timely and proper identification of performance issues and timely execution of compliant performance improvement processes including coaching, feedback documentation and where applicable the delivery of warnings and participation in termination process. Delivery of midterm and yearly performance reviews including participation in rating and ranking process. Execution on departmental initiatives including:The development of action plans and project plans to carry out proper execution of initiatives. Execution on departmental objectives including quality, inventory, productivity and customer service objectives as well as regulatory compliance requirements. Implementation of workflows and supporting structure that are efficient and effective to insure the continuing success of initiatives and objectives. Evaluation of and appropriate changes to process and workflow to maximize optimal compliant performance. Identification of and execution on effective exchange of information and communication in a structured clear and consistent manner to insure accountability and optimal performance. This will include but not be limited to conducting and documenting monthly one to ones with claims professionals documenting strengths and weaknesses as well as opportunity areas in performance. Further the NF Supervisor will take part with conducting monthly unit meetings with documented minutes covering more general topics of workflows, trends and to impart timely information in advance of initiatives and changes. Roundtables will be conducted under appropriate circumstances. Supervisor will provide requested monthly or ad hoc reports and will participate in a monthly one to one with No Fault Claims Manager. Supervisor will participate in strategic planning to create new initiatives or advance existing initiatives and or departmental objectives. Identification of the need to involve and inform business partners of appropriate information and awareness of effects of unit work on upstream and downstream partners Appropriate effective and efficient delegation of responsibility to support advancing objectives and initiatives and to foster the growth and development of direct reports. Identification of as well as proper and creative use of the available tools and resources necessary for success of objectives, initiatives and directives. Where appropriate the proper identification of the need for additional resources. Validation of compliance by the tracking and review of appropriate validation metrics and file reviews Completion of 2 file reviews per person per month Specific Duties falling within the above general responsibilities:
Administrative: ADP management, Performance Reviews, Performance Management Substantive: Queue Management: Responsible to monitor and insure proper handling and productivity and quality as well as back up for the following, Queues: Processor Queue, Vendor Queue, Index Queue, TOA Queue. Payments: Responsible for payment review and approvals, Responsible to assign payment task which includes Lit/Arb, Coordinate adequate coverage for work volume. Workers Comp: Review comp transfer task, Provide coverage notes and assign transfers accordingly. Proof of mailing: Monitor and insure proper handling of POM, Co-share POM signing & coordination of notarization,
Fraud Team: Executing on the development of the Fraud Team and developing individuals pursuant to a structured plan. Participating in the strategic planning required in moving the department toward desired results. Review and processing of OS counsel fees/translation services and service of process billing related to DJ actions. Maintenance of and reporting on spreadsheet of assigned DJ actions showing assignments and commencements of such actions. Assist in the identification of and assignment and transfer of fraudulent and abusive files. Roundtables will be conducted under appropriate circumstances. Review post-commencement DJ matters for settlement where appropriate. Review and sign DJ related affidavits relating to DJ and default actions. Review post-DJ files with staff counsel and outside counsel for fraud defenses.
Salary Range: $75K-$85K